Yes. All on-site estimates are always free. We also offer free video estimates via Zoom, FaceTime, or WhatsApp. Call today to schedule a no-obligation appointment.

Local moves under 100 miles are priced by the number of movers needed, time required, and double driving time between residences. We can provide a not-to-exceed price with a visual estimate, but only after seeing your inventory.

Long-distance moves are priced by distance and the weight/volume of your shipment. A free in-home estimate (in-person or video) lets our trained estimators give you a fixed price. You may also request a weight ticket, with a small fee from the scale. We always use dedicated trucks and never consolidate loads.

Used only on local, hourly-billed moves under 100 miles, this is a written guarantee that your move won't cost more than the stated maximum. After the first 3-hour minimum, we bill in 15-minute increments. If costs exceed the contract price, you don't pay the difference — as long as no items or extra packing were added. Adding items or packing voids the not-to-exceed price.

Local moves: no extra charge, though stairs/elevators naturally add time, which is reflected in your hourly not-to-exceed price. Long-distance moves over 100 miles may include these charges, but they're typically already built into your flat rate. Always let us know about access at both locations before move day to avoid surprises.

No, you are never charged for your movers' break time.

No. Gratuity is customary but not required — a typical guide is $5–$10 per mover, per hour. If you choose not to tip, it won't affect the quality of your move.

We accept Visa, MasterCard, Discover, AmEx, or cash for local moves (a 3% credit card surcharge applies). Personal or business checks are not accepted. We offer a 3% discount for seniors and military.

We move 7 days a week, year-round, and are closed only on major holidays like Christmas, New Year's, July 4th, and Thanksgiving. Call our office for specific closure dates.

For liability reasons, clients are not permitted to ride in our trucks with the movers.

We provide valuation protection, which is not the same as full-coverage insurance. The basic valuation in California is $0.60 per pound, per item. For high-value items, we recommend purchasing additional insurance through MovingInsurance.com — mention Quantum Moving for a discounted rate.

California law prohibits movers from quoting exact hours over the phone. Instead, we provide rates based on the furniture, boxes, and distance you describe. We can give you a ballpark range, but a free in-person or video walkthrough is needed for an accurate not-to-exceed price.

For long-distance moves over 100 miles within CA, our goal is to provide a specific delivery date and time. Variables like weather, road conditions, or breakdowns can occasionally cause delays, though this is rare. We track all shipments and notify you immediately of any changes.

From transferring school records to changing internet/utilities and updating your address, there's plenty to handle. Pace your packing to match the size of your home and your move date, and call us to confirm if your movers are packing any portion of your goods.

Yes — as a full-service moving company, we offer as much or as little packing assistance as you need. Ask your sales representative for a free packing price quote when you schedule your move.

• Floor protection with floor runners at both locations
• Furniture wrapping with blanket pads, shrink wrap, and tape
• Disassembly and reassembly of beds, desks, and tables as needed
• New, unlimited mattress bags & up to 6 wardrobe boxes to borrow per truck

No, but we can help you get a quote from PODS, and we recommend Public Storage for short- or long-term needs. Call our team to discuss your storage options.

Yes — we move upright and baby grand pianos, but not full grand pianos. For local piano moves, we also recommend Tom's Piano Moving. Expensive pianos should carry additional insurance for full replacement value.

Yes, though plants aren't covered under basic insurance valuation. Please avoid watering your plants for a few days before the move so they're dry and less likely to break pots or branches.

Yes. Expensive pieces should carry additional insurance for full replacement value, and packing is charged extra depending on item size. Contact us to discuss your specific needs.

• Liquids of any kind — oil, wine, soy sauce, cleaning products, etc.
• Trash bags — too flimsy; boxes, bins, or suitcases only
• Explosives — guns, ammo, fireworks
• Flammables — propane tanks, butane canisters, gas cans (even empty)
• Hazardous materials — paint, paint thinner, fertilizer, etc.
• Full dressers/cabinets — all drawers must be empty
• Gun safes over 800 lbs
• Large sheds
• Gas-powered lawnmowers, scooters, motorcycles, or leaf blowers (gas must be drained)
• TV mounts — we unmount/remount TVs, but don't move the mounts
• Full freezers/fridges — must be empty and drained
• Gas dryers — no gas connections; please contact PG&E

Yes — we recommend The Pool Table Pros, who remove the felt and slate top, disassemble and pack the table, then reassemble and level it at delivery. Call our sales representative for pricing and assistance.